Returns & Exchanges
At Rothy’s, we want you to love your sustainable styles, which is why we offer free returns and exchanges on unwashed and unworn items within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Choose Your Preference
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Package Your Items
Place your unwashed, unworn Rothy’s back into their original packaging; no tape is needed for our eco-friendly boxes.
Drop Off Locally
Bring your package to a designated Happy Returns bar for a contact-free drop-off, or print a prepaid shipping label to mail it back to us.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing